Refund policy


Return & Refund Policy – Gavinlynchdesign Effective Date: [ September 1st, 2025 ] At Gavinlynchdesign, we are committed to providing luxury handbags with exceptional quality and craftsmanship. Please read our return and refund policy carefully, as purchases are subject to the following conditions:

Eligibility for Returns & Refunds

  • A return or refund is only available if your handbag arrives defective or in the wrong color.

  • If eligible, you will receive a full refund or replacement at no additional cost.

  • Returns for reasons such as change of mind, incorrect size, or personal preference are not accepted.

  • Handbags damaged due to misuse, mishandling, accidents, or normal wear and tear after delivery are not eligiblefor a refund.

Fraudulent Claims

  • If a customer attempts to claim a refund by intentionally damaging a handbag or providing false information, Gavinlynchdesign reserves the right to deny the refund.

  • Fraudulent claims may result in a service fee or fine.

Shipping & Delivery Guarantee

  • Standard delivery time within the United States: 10–15 business days.

  • International orders may take longer depending on the destination and customs.

  • If your order takes longer than 15 business days to arrive within the U.S., you may be eligible for a 10% discount no more than seven, (7) days after your purchase.

Process for Returns

  1. Contact us at [your support email] within [72 hours] of receiving your order.

  2. Provide your order number, proof of purchase, and clear photos showing the defect or incorrect color.

  3. Once approved, we will provide return instructions (if applicable).

Refund Method

  • Approved refunds will be issued to your original payment method.

  • Refunds may take 5–10 business days to appear depending on your bank or payment provider.

Responsibility

  • Gavinlynchdesign is only responsible if a handbag arrives broken, defective, or in the wrong color.

  • We are not responsible for any damage that occurs after delivery to the customer.

Contact Us

For questions about returns or refunds, please contact us at:
[your support email here]